Secretarial Management

A secretary is the business card and key-person of every company, with lots of responsibilities and a busy schedule. The training Secretarial Management is meant for secretaries, receptionists and other administrative personnel who want to be professionals.

WHAT WILL YOU LEARN DURING THIS TRAINING PROGRAM?

This training offers you the opportunity to increase your know how and skills in:

• your role, responsibilities and authorities
• organizing yourself and your boss
• organizing your workload
• organizing special activities (e.g. business trips, meetings)
• filing systems
• making business reports and presentation techniques
• taking minutes
• handling mail
• telephone skills/attitude
• public relations and publicity
• business etiquette
• communication / Internet in practice
• meeting effectively
• planning and meeting deadlines
• efficiency

HOW DO WE WORK ?

The most important characteristic of this training is that it is immediately applicable and that results are directly visible. Needless to say that a professional approach, with experienced trainers and the aid of instructional movies, workbooks and role plays, forms an integral part of this course.

DURATION

The duration of this course is divided in 6 sessions of approximately 3 hours.

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*For further information contact us.