Professional Retail Selling Skills

Selling has become a very complicated process. The economic situation and the ever growing competition makes it increasingly difficult for you to effectively commend the advantages of your product/service. The client has become more outspoken, and frequently well aware of the supply. The role of the salesperson is becoming increasingly decisive. Apart from sales results, a permanent relation with the customer is also important. The sales training is based on an extensive "Sales Competency Study". The result is a exceptionally effective and completely up-to-date sales program.

Professional Selling is designed for three groups of people who handle sales within an organization; sales people, sales managers and marketing managers.

WHAT DO YOU LEARN IN THIS TRAINING ?

The sales training consists of 10 especially developed modules:

• the principles of effective selling;
• fundamental selling skills
• starting and finishing conversations;
• stimulating needs;
• indicating advantages and disadvantages;
• handling objections and offering alternatives;
• providing solutions;
• closing the sale;

HOW DO WE WORK ?

The most important characteristic of this training is practice. The results of the training are therefore directly applicable. Attention for each and every participant is the next characteristic of the training. As a consequence, we only train in groups of no more than 12 participants. Needless to say that a professional approach, with experienced trainers and the aid of instructional movies, workbooks and role plays, forms an integral part of this course.

Course Method: Inter-active self study, The training is a combination of self work and guidance. Every participant receives a text book containing theory, advice and exercises. At the end you will receive a certificate of accomplishment.

DURATION

The duration of this course is divided in 5 sessions of approximately 3 hours.

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*For further information contact us.